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We want you to love your purchase. If something isn’t quite right, we offer a 14-day return policy.
| Requirement | Details |
|---|---|
| Return window | Within 14 days of delivery |
| Item condition | Unworn, unwashed, unused |
| Tags & packaging | Must be attached and original |
| Proof of purchase | Order number required |
| Item Type | Reason |
|---|---|
| Worn or washed items | Hygiene & quality control |
| Items returned after 14 days | Outside return window |
| Sale or discounted items | Final sale unless faulty |
| Step | Action |
|---|---|
| 1 | Contact customer support within 14 days |
| 2 | Provide order number & reason for return |
| 3 | Receive return instructions |
| 4 | Item inspected & refund processed |
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Return shipping costs are the responsibility of the customer unless the item is faulty.
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Refunds are processed once the item has been received and inspected.